NetBank Visa® Debit Cards now come with built in chip technology. This gives you greater fraud protection when you use your card at a chip-activated terminal. Your new card is not only more secure - it’s also easy to use. Here’s what you can look forward to as a card holder.
When you use your card at a chip-activated terminal, the embedded chip generates a one–time use code. This code is virtually impossible to counterfeit and helps reduce in store fraud.
Q: What is a chip-enabled card?
A: A chip-enabled card features an embedded microchip that provides an extra layer of protection against fraud.
Q: How does chip technology protect my information?
A: Every time you use your card at a chip-activated terminal, the embedded chip generates a one-time use code. This code is virtually impossible to counterfeit and helps reduce in-store fraud.
Q: What does a chip-enabled terminal look like?
A: Chip-enabled terminals have all the payment terminal features you are used to, with the addition of a slot to insert your card. The slot is typically located at the bottom or top of the payment terminal.
Q: How do I pay at a chip-enabled terminal?
Q: Will chip technology change the way I pay online?
A: No. Your shopping experience will not change.
Q: Has my card information changed?
A: New account holders will be issued a chip-enabled debit card. However, existing customers will receive a replacement debit card which will have a new card number and expiration date. Once you receive your new card, be sure to update your information with billers that charge your card regularly.